Frequently Asked Questions
What payment methods do you accept?
During online booking, we accept credit and debit cards securely via the Stripe gateway. If you prefer to pay onsite, we also accept cash, Revolut, and credit card payments.
Can I cancel or reschedule my appointment?
Appointments cannot be canceled or rescheduled within two hours of the scheduled time. In such cases, we reserve the right to withhold a refund.
Can I cancel or reschedule my appointment?
Resident and staff discount rates do not include free parking. Parking fees must be covered separately where applicable.
Will there be any extra charges for very dirty cars?
Yes. If a vehicle is excessively dirty (e.g. heavy mud, pet hair, sand, or stubborn stains), an additional €5 fee may apply for external washes and another €5 for internal cleaning. This is to cover the extra time and effort required to ensure a proper clean.
How can I leave a tip?
We appreciate any tips you give to our team for a job well done. You can add a tip as an “extra” during the online booking process, or simply hand it to your attendant onsite. We guarantee that our employees get 100% of the tips.
Is boot (trunk) cleaning included?
Boot cleaning is not part of our Express cleaning package but can be added as an optional extra when you book.
How can I get more information or get in touch?
Feel free to reach out any time:
Phone / WhatsApp: +356 9934 1795
Email: info@thewashpit.zone
What are you waiting for?
Book your car cleaning service today
